Details are presented for each excursion, in the "included activities" and "not included activities" sections. We recommend that you read them carefully and book optional services in advance (some entries require prior appointment).

Yes, according to the contract. The conditions for modification or termination are specified in the contract annex and on each trip’s page under the “Documents” section.
❓Requests should be sent to: contact@sicro.md.

Accommodation is usually provided in 3★ properties, and this information is mentioned in the trip description. If the exact name of the hotel or guesthouse is not specified in advance, it will be communicated a few days before departure (especially for shorter trips of up to 3 days).

 We always select the best options, based on our 9+ years of experience. The final choice of hotel is made once the group is nearly complete, in order to accommodate specific requests for single, triple rooms or family apartments.

We usually try to place solo travelers in twin rooms (separate beds) with persons of the same gender and similar age. If room sharing is not possible, a single supplement applies:

Romania: €35/night

Istanbul: €35/night

Hungary: €40/night

In most cases, we travel by modern coach when there are more than 20 confirmed participants.
For groups under 20 people, the trip is organized with a comfortable and spacious minibus, specially designed for international travel.

All vehicles are modern, equipped with air conditioning and luggage space.
? You can view the transport we travel with here: www.sicro.md/en/transport-services

We cannot guarantee an exact seat number at the time of booking. Seat allocation is done transparently, based on the order of payment: the earlier you pay, the closer you will be seated to the front of the transport.

At booking, we can provide an approximate indication (“among the first seats,” “in the middle,” “after the middle,” “towards the back,” “last seats,” etc.).

Why can’t we specify the exact seat?
? We work with several transport companies, and the vehicles may vary from one trip to another.
? Each coach or minibus has its own seat numbering system.

At SICRO TRAVEL, we strictly follow one principle: seats are allocated exclusively according to the order of payment.

The fees for reserving an extra seat are:

Minibus: €40

Coach: €35

Long trips:
• Istanbul / Budapest & Vienna – €90
• Danube Gorges – €50

? If the vehicle is not fully booked, no extra fee is charged.

Yes. There is a stop approximately every 3 hours for restroom breaks, snacks, or coffee.

Usually, the departure point is the Railway Station Square in Chișinău, and the return from the trip is to the same location.

 One day before the trip, each traveler receives an SMS with:

• the exact boarding location,
• the guide/escort’s phone number,
• the license plate number of the coach or minibus.

Medical insurance is not automatically included in the package, as it is personalized according to each traveler’s age and health condition. However, it is essential for safety and for quick access to medical services if needed.

 Indicative rates – weekend trips to Romania:

• up to 60 years – 50 MDL
• 60–64 years – 100 MDL
• 65–69 years – 150 MDL
• 70–74 years – 200 MDL
• 75–79 years – 250 MDL
• 80+ years – 300 MDL

Travelers are free to obtain their medical insurance either through SICRO TRAVEL or from any other authorized provider.

 Important: if the insurance is purchased elsewhere, it must be presented at boarding.

Loyal customers – 5% discount for travelers who have joined us at least once a year during the past 3 years.
(The discount does not apply to seaside and mountain packages.)

Groups – for a minimum of 10 paying participants, the 11th person travels free of charge.

Families with children – special discounts are applied depending on the number of adults, number of children, their ages, and the number of rooms required. To determine the exact discount, these details must be provided.

According to Moldovan law, payments must be made exclusively in Moldovan lei. Prices are displayed in euros because costs depend on external partners.

• Excursions and domestic trips – the commercial euro selling rate of MAIB SA on the day of payment applies. Details: https://www.sicro.md/en/-exchange-rate
• International vacations and packages (sea and mountain) – the exchange rate set by external partners applies. In this case, the commercial rate may be up to +2% higher than the official NBM rate.

Rain in Chișinău does not mean the same weather at the destination, which may be 300–500 km away. Trips are canceled only in exceptional cases (natural disasters, official alerts, major blockages).

If the weather changes during the trip, the team adjusts the route and schedule to ensure the excursion remains safe and enjoyable for all participants.

Breakfast at the hotel is included (see the “included services” section).
Lunch and dinner are at your own expense. The guide will recommend local restaurants and guesthouses suitable for the group.

Yes, as long as it does not affect the group’s overall program.
If you wish to skip a certain visit (e.g.: Brașov, Bran Castle), please inform the guide and be back at the transport at the scheduled departure time.

Available payment methods are:

• Bank transfer
• Online card payment
• Cash or card at the agency office
• Paynet
• MIA
• MAIB self-service terminal or ATM